How to join a Zoom meeting from your desktop or mobile device?

  1. Download and install the Zoom desktop client or Zoom mobile app. (The Zoom web client is available if you cannot download the previous options).
  2. Click the URL provided by the organizer. If a URL was not included in the meeting invite, click Join a Zoom Meeting and enter the meeting details when prompted.

Best Practices

Support Information

For Zoom Support, please go to

If you're a member of GTIIT, and you need some help with Zoom, please contact the IT Department.

  • Email
  • IT Helpline 0086 754 88077026
  • Helpdesk Portal
  • Drop-in Support in Room 538, Admin Building

Our office hours: 8:30am-5:30pm, Monday through Friday, except public holidays.